All orders are shipped via USPS within the United States using USPS Priority Mail with full insurance and tracking.
Any international orders (shipping outside of the United States) will have additional shipping charge invoiced separately if shipping cost is more than $50. I use USPS Priority Mail for international shipping, and as you may know, it is very expensive.
Shipping will occur within five days of full payment. Please contact me with any questions or concerns.
If you have any special shipping instructions or need signature deliver,y please email right away.
If you would like to return your product, please let me know within 5 days of receiving the package. When the product is received back to me intact, I will refund the full amount of the product only. MP Ceramics can not be responsible for the return shipping costs.
If a product arrives damaged, please keep all pieces and packaging. For insurance claims please take photos of the damaged product and the packaging. Please contact me within 5 days of receiving the package with photo documentation. I can either refund you for the product amount or send you a new replacement.